Asian Mother and Child

Resources to Support You

Information and Resources for Families During the Coronavirus Pandemic

The Family Resource Centers are here to support you during the Coronavirus Pandemic. Below are some resources that can help you during this challenging period. Remember to wash your hands well, practice social distancing, and know that we are here for you.

Housing Information and Resources - Update

Many tenants are concerned about their housing security right now. Massachusetts has updated information and resources available on the the state’s website at or call the Massachusetts 2-1-1 information hotline to learn more. Answers to frequently asked questions are available, as well as additional information and resources. Attorney General's Office - Know Your Rights - Eviction Moratorium WAS NOT Extended. Info if you are in danger of losing your home

Stressed out?

We also know that many people are scared, stressed, and anxious right now, and may need some extra help and support. And children may not act as they would usually because of the fear they may be feeling. Check out this video that highlights some of the resources available to families under stress during this uncertain time.



Find information on trauma-informed resources for parents and caregivers in our Understanding Childhood Trauma and Your Family brochure here.

These posters/flyers provide some information on how to access supports to help you – and them – through this time. They are available in seven languages for download. There is also a flyer focused on supporting young children, currently available in English.

You can also share these social posts - available in English and Spanish - which are based on the posters/flyers.
There is also a post highlighting the needs of younger children in English.

Food Sources
SNAP Online Purchasing
As of May 29, 2020, Massachusetts residents who receive SNAP benefits can use their EBT card to buy food online from Amazon and Walmart. More information in English and Spanish.
Baker administration addresses food security with $41 million in support
The funding will address urgent food insecurity for Massachusetts residents as a result of the COVID-19 pandemic.
Request for Replacement SNAP Benefits
Make a request for SNAP benefits replacements.
SNAP and Cash Benefits during COVID-19
Information from MassLegal Services on the changes to SNAP rules
Food Pantries and Food Banks across Massachusetts
A list of food pantries and food banks from across the state.
New Resources in Spanish to Share regarding the Pandemic EBT Cards
The MA Food System Collaborative was kind enough to share two Spanish-language videos from Boston Public Schools about P-EBT that may be helpful to families you are working with: How to activate your P-EBT card & What you can purchase with your P-EBT card
COVID-19, SNAP and Unemployment Benefits in Massachusetts: What to Know
Many people who get unemployment benefits are eligible for SNAP benefits! Learn if you can qualify to receive food assistance.
Learning and Education
Parent and Caregiver Supports
Early Childhood Educators Tip Sheets
A series of tip sheets on how to address COVID-related issues with younger children. Translations of these tip sheets are available in Spanish, Chinese, Portuguese, and Haitian Creole.
Department of Children and Families
COVID-19 information and resources from DCF
Video: Supporting Resilience in Kids' Time of Stress
This video focuses on how to support resilience in children during this traumatic time.
New Online Parent Support Groups
Parents Helping Parents is offering a number of resources, including online Parent Support Groups.
Video: Supporting Resilience in Kids through Caregiver Regulation
This video focuses on the caregiver’s role in supporting resilience in children.
Tips for Families with children on the autism spectrum
Dr. Jessica Sassi, New England Center for Children in Southborough, was featured on WBUR and offered some tips for families with children on the Autism Spectrum who are now home due to COVID 19
At Home Learning Resources for Students and Families
Update from Department of Elementary and Secondary Education, featuring newsletters and educational resources for parents and their children.
Caring for Each Other Initiative
Sesame Workshop launches “Caring for Each Other” initiative to support parents and families during COVID-19 pandemic.
The Mental Health Advocacy Program (MHAP) for Kids Training Form
Districts must provide students with a FAPE during school closures and this “may include, as appropriate, special education and related services provided through distance instruction.” The Massachusetts Department of Elementary and Secondary Education later explained that school districts should be making every effort to provide special education instruction and services.

MHAP for Kids has created a helpful guide for parents and providers based on this most recent current guidance we have. There is also a tracking form available.

Children’s Bureau
Information and resources from the U.S. Department of Health & Human Services’ Administration for Children & Families
Virtual Tours and Resources
Check out this list of virtual tours of museums, zoos, and theme parks, as well as information on religious and spiritual resources.
Emergency Childcare Resources
The state has identified childcare programs to provide care to children of families designated as COVID-19 Essential Workforce.
DCF Educator Tip Sheet
Communicating with students, their families, and caregivers looks very different during this time of remote learning. Here are a few tips for educators working during these unprecedented times
Massachusetts Home Visiting Initiative Newsletter
Welcome to the MHVI Covid-19 Resource Digest, volume 47. We’re departing from our usual content to bring you resources for these times.
Simple Activities for Children and Adolescents
Activity ideas to parents whose families are sheltering in place, social distancing, and homeschooling due to school closures amidst the COVID-19 outbreak. This fact sheet outlines activities families can do without supplies, in lighted or dark areas, to stay preoccupied when dealing with the stress of a major event.
The Pandemic Toolkit Parents Need
8 expert tips to help families stay regulated.
Guide to scheduling a parent child visit with Family Resource Center (FRC)
Schedule a parent child visit with your local Family Resource Center.
Financial, Housing, and Material Supports
Health, Wellness, and Hygiene
Announcement on Closings from the Department of Transitional Assistance
Effective March 18, all DTA local transitional assistance offices are closed to in person visits until further notice.
What to Do if You Are Sick - information from the CDC
Steps for presenting the spread of Covid-19 if you are sick - information from the CDC.
Resources from the Massachusetts Attorney General’s Office
If you or someone you know is having their rights violated regarding sick time, travel compensation, or other issues as a result of the public health situation, call the Consumer Advocacy and Response Division hotline at 671-727-8400.
Resources for Supporting Children’s Emotional Well-being during the COVID-19 Pandemic
The following guidance, recommendations, and resources are provided by child trauma experts at Child Trends and the Child Trauma Training Center at the University of Massachusetts.
Information Sheet from Commonwealth Corporation
A range of resources and information for individuals and families.
Three Ways to Boost Your Resilience as a Parent
Parents need support during these difficult times just like kids do. Here are a few self-care tips for adults.
COVID-19 and Evictions
Information from MassLegalHelp regarding illegal evictions
Your Mental Health and Wellbeing - Working Remotely During Covid-19
Advice for maintaining your mental health from the American Psychiatric Association.
Health Care Toolbox
Health Care Toolbox, a Center for Pediatric Traumatic Stress website, now has information and resources to help healthcare staff and families manage the stress/psychological impact of COVID-19. Healthcare professionals will find information on how stress caused by the pandemic impacts them, how to build coping and resilience skills, and signs of secondary traumatic stress. Families will find information on how parents can help their children cope, downloadable tip sheets, and additional resources.
Your Mental Health and Wellbeing - Working Remotely During Covid-19
Links to pediatric clinical and mental health resources.
Massachusetts COVID-19 Symptom Check and Support
Check your symptoms and learn where to access help if you think you may have COVID-19
Safe Link
Safe Link is expanding their services and outreach for survivors and victims of domestic violence. They are available through Mass 2-1-1 and at 877-785-2020.
Health Literacy Project COVID-19 Fact Sheets
COVID-19 fact sheets available in 35 different languages.
That Discomfort You’re Feeling Is Grief
This Harvard Business Review article might help you better understand the grief you may be feeling right now.
Behavioral Health Resources
Free support for individuals in substance use recovery
Free Choice Recovery Coaching
Information from the National Child Traumatic Stress Network
We All Need Help Sometimes - Public Information Campaign Graphics
Graphics and flyers to help educate about resources and supports that are available.
Future without Violence Tip Sheet
Resources and information to support people living in fear
Using good hygiene and staying away from large crowds (such as 50 or more people) are just two things you can do to try to avoid getting this virus. This flyer (in English and Spanish) from the Massachusetts Department of Public Health provides more tips for staying healthy (visit this link to access the flyer in different languages ). These are good habits to use even for the general flu season.
Learn to Cope
Resources and supports for individuals and families dealing with addiction and recovery.
Massachusetts Certified Intimate Partner Abuse Education Programs
Information on programs available across the state.
MassSupport Network - How We can Help
MassSupport Network provides community outreach and support services to residents of all ages in response to the unprecedented public health crisis, COVID-19. Info in English. Info in Spanish. Info in Kreyol.
Adolescent and Young Adult Supports
COVID-19 Resources for Youth & Young Adult
Information and resources that may be beneficial to youth and young adults
Resource Guide for Providers
This resource is from Gina Plato Nino of the Central West Justice Center and Worcester Together
Transition Age Youth Access Centers
The Department of Mental Health has updated contact information for their Youth Access Centers

Region-specific Resources

City of Boston's Office of Housing Stability Rental Relief Fund
The funds will assist income-eligible tenants in the City of Boston with their rental payments who:
  • do not have access to expanded unemployment benefits, or
  • because of the nature of their jobs, the unemployment benefits they will receive represent a significant reduction in their actual income.
Coalition for a Healthy Greater Worcester
Information from the City of Worcester on available community resources
Jamaica Plain Coalition Winter Fun and Other Activities
Check out the upcoming events taking place at the Jamaica Plain Coalition
New Hope
For Families of Southern Worcester County, New Hope is still operating remotely to assist victims of domestic and sexual violence. The best way to reach an advocate is by calling the hotline. 800-323-4673.
Community Legal Aid
Community Legal Aid (CLA) is open and ready to assist our low-income and elderly neighbors with their civil legal needs involving eviction defense, family law issues, education law for kids with special needs, and access to government benefits. Focus currently is for resources on employment-related problems arising for low-wage workers who are finding it hard to navigate the Covid-19 landscape as it relates to their rights regarding unemployment compensation, paid leave, and other matters.
Worcester Public Library offers virtual help desks to patrons during closure
The Public Services librarians are available online or by calling 508-799-1699. Anyone may request a one-on-one virtual help session on the topics below with a staff member.
  1. eBooks Help - similar to our Thursday afternoon eBook Q&A, patrons can contact us to learn about eBooks and request help with any issues
  2. Citizenship Help - similar to our Wednesday night Citizenship class, patrons can request one-on-one for help studying the material
  3. Tech Help - similar to our Wednesday night Tech Help, patrons can receive tech help such as help with their devices or Microsoft programs
  4. Math Help - similar to our Wednesday night Drop-In Math and Computer Programming Tutoring for Adult Learners, patrons can receive one-on-one math help

Patrons may receive help for these services via telephone, email, or a virtual meeting, which ever method works best for staff and patron.

Worcester Housing Authority
Worcester Housing Authority COVID-19 Resources for Housing Authority Residents
Find Support for Clients Facing New Needs Related to COVID-19 at the Worcester FRC
Information on resources the Worcester FRC can support families with. If you're looking for food support, housing, or childcare, click here.
Support Group for Parents of School-Aged Children
Join a support group for parents of school aged children starting January 26th. We'll discuss topics like time management, self-care and IEPS/504 plans.
YOU Inc Worcester FRC Updates - February 2021
Join one of our upcoming online support groups on remote learning for school, parenting children or parenting teens.
Western Massachusetts
Northeast Massachusetts
Parenting Journey: Online Parent Education
Join Parenting Journey, a supportive and strength-based group for parents and caregivers, meeting on Wednesdays starting February 24. Registration is required.
Lifting Lowellians: Assistance and Mutual Aid
Information and resources for people in the Greater Lowell area.
Lyft Relief Rides
Mass 2-1-1 and Lyft are partnering to fill the gaps in transportation needs with RELIEF RIDES
Western Massachusetts Network to End Homelessness
An organization working to prevent and end homelessness through a Housing First approach that makes homelessness rare, brief and non-recurring.
Emergency Shelter
A list of shelters for individuals during the COVID-19 Crisis from the Western Massachusetts Network to End Homelessness.
Holyoke Area Resources
Support & advocacy group for youth of color, ages 14-21.
Nurturing Fathers: An Empowering Program for Fathers & Male Caregivers
Join this online session for fathers working together on becoming stronger parents. This group begins on February 9 and continues on Tuesday evenings afterward. For more info or to enroll call 413-475-1544.