Contact Information
Please call or visit your preferred FRCs at the number or address listed in the “locations” section.
You can also send a general question about the FRCs or this website using the form below.
COVID-19 is creating a lot of worry and fear for families. The FRC Network is here and ready to provide whatever support we can. We've created a special Resources to Support You During this COVID-19 Pandemic section on this website. And Mass 2-1-1 and the Department of Children and Families are here to help you during this time with additional information and resources.
Following guidance from the State of Massachusetts, all FRCs are serving the community, and available to support families. Some of the FRCs are not physically open, but are providing assistance to families by phone. These are:
Sites Open
Open for in-person appointments as needed
Amherst
Everett
Framingham
Great Barrington
Hyannis/Barnstable*
Nantucket*
North Adams
Pittsfield
Quincy
Taunton*
Remote Service
Providing services by phone, email, and website
Athol/North Quabbin
Boston
Brockton
Fall River
Fitchburg
Greenfield
Holyoke
Lawrence
Lowell
Lynn
Martha’s Vineyard
New Bedford
Plymouth*
Southbridge
Springfield*
Worcester
Ware
* Locations are currently operating food pantries
There is also helpful information available on the Centers for Disease Control and Prevention and the Massachusetts Department of Public Health websites.
This is a challenging time for all but we are all going to get through it. We are here to help.
Systemic racism is at the root of many social disparities and inequalities. Discrimination comes in many forms. It’s crucial to inform and educate everyone around the issues of social justice and racism, and it’s especially important to talk to children about it.
We’ve compiled a number of resources for parents, caregivers, and professionals looking for help with starting a conversation around racial injustice and recent events in the news with their children or within their community.
Massachusetts Family Resource Centers (FRCs) are a statewide network of community-based providers offering multi-cultural parenting programs, support groups, early childhood services, information and referral resources and education for families whose children range in age from birth to 18 years of age. A Family Resource Center is located in each of the 14 Massachusetts counties to provide easy access to information and assistance related to health care, safety, employment training, education and peer support. In each of our communities, our goal is to support families to strengthen their bonds, connect to others, and engage in their community. Our core values are: RESPECT, TRUST, SAFETY, WELLNESS, CARING, CONNECTIVITY, and EDUCATION.
FRCs are supported through funding from the Massachusetts Department of Children and Families (DCF).
If you are interested in learning more about the FRCs, the work we do, the people we serve, and the impact we have had on families across the state, please read our executive summary. You can also learn about the struggles one young adult faced, and the help that the Family Resource Center in Springfield can provide kids and young adults with similar experiences in this story and video on MassLive’s website
Trauma and Resilience Training