Sorry, you need to enable JavaScript to visit this website.
African American Family

Announcements

During this COVID-19 Outbreak, We're Here to Help You

Resources to support you

COVID-19 is creating a lot of worry and fear for families. The FRC Network is here and ready to provide whatever support we can. We've created a special Resources to Support You During this COVID-19 Pandemic section on this website. And Mass 2-1-1 and the Department of Children and Families are here to help you during this time with additional information and resources.

Check out this video on how FRCs have been supporting families during the pandemic.

Following guidance from the State of Massachusetts, all FRCs are serving the community, and available to support families. Some of the FRCs are not physically open, but are providing assistance to families by phone. These are:

Sites Open
Open for in-person appointments as needed

Amherst
Everett
Framingham
Great Barrington
Hyannis/Barnstable*
Nantucket*
North Adams
Pittsfield
Quincy
Taunton*

Remote Service
Providing services by phone, email, and website

Athol/North Quabbin
Boston
Brockton
Fall River
Fitchburg
Greenfield
Holyoke
Lawrence
Lowell
Lynn
Martha’s Vineyard
New Bedford
Plymouth*
Southbridge
Springfield*
Worcester
Ware

* Locations are currently operating food pantries

There is also helpful information available on the Centers for Disease Control and Prevention and the Massachusetts Department of Public Health websites.

This is a challenging time for all but we are all going to get through it. We are here to help.

Race & Social Justice

Systemic racism is at the root of many social disparities and inequalities. Discrimination comes in many forms. It’s crucial to inform and educate everyone around the issues of social justice and racism, and it’s especially important to talk to children about it.

We’ve compiled a number of resources for parents, caregivers, and professionals looking for help with starting a conversation around racial injustice and recent events in the news with their children or within their community.

Go to Resources page

About Family Resource Centers

Massachusetts Family Resource Centers (FRCs) are a statewide network of community-based providers offering multi-cultural parenting programs, support groups, early childhood services, information and referral resources and education for families whose children range in age from birth to 18 years of age. A Family Resource Center is located in each of the 14 Massachusetts counties to provide easy access to information and assistance related to health care, safety, employment training, education and peer support. In each of our communities, our goal is to support families to strengthen their bonds, connect to others, and engage in their community. Our core values are: RESPECT, TRUST, SAFETY, WELLNESS, CARING, CONNECTIVITY, and EDUCATION.

FRCs are supported through funding from the Massachusetts Department of Children and Families (DCF).

If you are interested in learning more about the FRCs, the work we do, the people we serve, and the impact we have had on families across the state, please read our executive summary. You can also learn about the struggles one young adult faced, and the help that the Family Resource Center in Springfield can provide kids and young adults with similar experiences in this story and video on MassLive’s website

magnifying glass Find a
Family Resource Center

Family Resource Centers are located all around Massachusetts and offer a variety of services to help families like yours. Find one near you that offers the services you looking for.

Trauma and Resilience Training

An online training for Family Resource Center staff, community providers, and educators who work with young people.

Testimonials

We are doing the hardest job in the world, and probably the most important one, being parents. None of us were trained for this, we’re just supposed to know. There’s nothing like a little support to help when you’re not sure you’re doing the right thing, or when you need encouragement…and sometimes we just need information.
Parent involved with an FRC
...I kept getting told you don’t have enough problems, or sorry insurance won’t cover that. I come here and you all don’t have any of those problems. We can just be here and be a part of things...
Parent involved with an FRC
“I am so grateful and I cannot say enough about how much NFI and (Jen) personally have helped me. Whenever I start to lose it, which is usually several times a day, I close my ... eyes and envision myself sitting and talking to (Jen) and Audrey and Gabriel and the rest of (Jen’s) team and the energy at NFI, and it really calms me.”
— Kathleen, a parent, talking about the NFI Family Resource Center in Lowell